Professional Business Email - Balanita Cloud Solutions in Sri Lanka

Sri Lanka's managed email service

Business email that works for you,
not against your budget

Professional email with your own domain, enterprise-grade security, and a local Sri Lankan team that handles everything.
No annual lock-in. No USD billing surprises.

Why Balanita

A smarter alternative to Google Workspace and Microsoft 365

Both are powerful platforms. But they charge you for a full productivity suite when you may only need professional email. And when something breaks, you are on your own.

No forced bundles

Google and Microsoft bundle email with Docs, Teams, Drive, and AI tools you may never use. You pay for all of it. Balanita charges only for what you need.

Local team, real support

Google and Microsoft route you to a global ticket queue. Balanita gives you a Sri Lankan team available by phone and WhatsApp during business hours.

LKR billing, no currency risk

Google Workspace and M365 bill in USD. Every rate movement hits your budget. Balanita invoices in LKR with a fixed rate clause. Your cost is predictable.

Monthly billing, no annual lock-in

M365 requires annual commitment. Balanita bills monthly. Cancel with 30 days notice. You are not locked in from day one.

	Google / M365	Balanita
Email storage	Pooled / 50 GB	Dedicated
Billing currency	USD	LKR
Contract term	Annual	Monthly
Local support	No	Yes
Migration help	Self-service	Fully handled
Platform specialist needed	Yes	No
Onboarding & training	Not included	Included
Bundles you don't need	Yes	No

Platform features

Everything your business needs from day one

No configuration headaches. No third-party add-ons. Every feature is ready from the moment your account goes live.

Professional email

Your own domain. [email protected] from day one. Webmail, desktop clients, and full mobile sync via IMAP, POP3, and ActiveSync.

Webmail access from any browser
iOS and Android native app support
Outlook, Apple Mail, Thunderbird compatible
Email aliases and shared mailboxes

Centralised admin panel

One dashboard for your entire organisation. Manage all mailboxes, enforce policies, and monitor usage without touching individual accounts.

Multi-level admin roles
Bulk account management
Usage monitoring and reports
Password and policy enforcement

Collaboration tools

Keep teams coordinated without switching platforms. Shared calendars, corporate address books, and Zoom integration built in.

Shared corporate calendar
Centralised address book
Task management integration
Zoom video meeting integration

Email signature management

Set consistent corporate signatures across your entire organisation from the admin panel. No more inconsistent signatures from different staff members.

Centralised signature templates
Apply across all users instantly
HTML signature support
Department-specific signatures

Dedicated storage

Every user gets their own guaranteed storage allocation. Not pooled. Not shared. Your 25GB or 100GB is yours regardless of how much your colleagues use.

8 GB to 100 GB per user
No pooled dilution
Unlimited email archiving
Storage upgrades on request

99.9% uptime SLA

Contractual uptime commitment with proactive monitoring. Your email runs around the clock with automatic failover and real-time incident response.

99.9% guaranteed uptime
Proactive monitoring
Incident response within 4 hours
Local accountability

Security

Enterprise-grade protection. Active and passive.

Three independent commercial engines, machine learning threat detection, and account takeover protection. All included. Nothing extra to configure.

Three-layer threat filtering

Three separate commercial antispam and antivirus engines run simultaneously on every email. Ransomware, phishing, trojans, and bulk mail are caught before they reach any inbox.

Active protection

Machine learning antimalware

Antimalware Premium uses machine learning and behavioural analysis to identify new and evolving threats automatically, without waiting for signature updates.

AI-powered

Account takeover protection

Continuously monitors login behaviour across all accounts. Detects anomalous access patterns and alerts immediately if an account is being compromised or emails are being secretly forwarded.

Identity protection

MX bypass blocking

Blocks attackers who attempt to deliver malicious email directly to your mail server, bypassing the antispam gateway entirely. A vector most email providers leave open.

Gateway protection

Outgoing email scanning

Antivirus scanning applies to incoming, outgoing, and internal emails. An infected account cannot spread malware to the rest of your organisation or your clients.

Full coverage

Security policies

Two-factor authentication, IP-based conditional access, password expiration, old password blocking, and whitelist/blacklist management. All configurable from the admin panel.

Policy controls

Managed service

We handle the technical work. You run your business.

Google Workspace and Microsoft 365 are self-service platforms. You need a dedicated IT specialist to manage them. Balanita replaces that need entirely.

Capability	Balanita	Google	M365
Email migration	Fully handled	Self-service	Self-service
DNS & MX setup	We do it	You do it	You do it
Account onboarding	We do it	Admin does it	Admin does it
Staff training	Included	Not included	Not included
Support language	Sinhala/Tamil/English	English only	English only
Support channel	Phone & WhatsApp	Ticket queue	Ticket queue
First response	4 business hours	1–3 business days	1–3 business days
Platform specialist needed	No	Yes	Yes

The hidden cost of self-service platforms

To get full value from Google Workspace or Microsoft 365, your organisation needs a dedicated platform specialist who manages accounts, configures security, handles migrations, and troubleshoots issues. In Sri Lanka, that resource costs between Rs 80,000 and Rs 150,000 per month.

Balanita’s managed service replaces that cost entirely. Our team handles every technical task so your staff can focus on their actual work.

Pricing

Straightforward plans. No hidden fees.

All plans include dedicated storage, local support, and your domain email. Monthly billing. No annual lock-in required.

Starter

Rs. 1200 user/month

For professionals who want a credible business email

Mailbox: 25 GB dedicated

Custom domain email
Webmail and mobile sync
Anti-spam and anti-virus
Two-factor authentication
Admin panel
Signature management
Free migration

From 1 user

Get started

Business

Rs. 1600 user/month

For teams who need control and consistency

Mailbox: 25 GB dedicated

Custom domain email
Webmail and mobile sync
Anti-spam and anti-virus
Two-factor authentication
Centralised admin panel
Email signature management
Free migration and onboarding

From 3 users

Get started free

Enterprise

Rs. 5200 user/month

For corporates who demand maximum storage and security

Mailbox: 100 GB dedicated

Everything in Business
Shared corporate calendar
Centralised address book
Machine learning antimalware
Account takeover protection
Priority support
Dedicated account manager

From 10 users

Talk to sales

Tailored

Let's talk

For large organisations with specific requirements

Storage: Any combination

Everything in Enterprise
Volume pricing
Custom SLA terms
Mixed mailbox sizes
Dedicated migration PM
NGOs, INGOs, universities
Shipping and maritime orgs

50+ users

Contact sales

Not sure which plan is right for your team? Book a free 20-minute call and we will recommend the best fit based on your actual usage.
Balanita Business gives you full management control at less than Google Workspace Starter price.

Migration

We handle your migration. Zero downtime. Zero stress.

Moving from cPanel email, Google Workspace, Microsoft 365, or any IMAP/POP3 provider. Our team manages the entire process from start to finish.

Discovery call

We understand your current setup, number of accounts, storage needs, and migration timeline

Account setup

We configure your domain, MX records, DNS settings, and provision all accounts

Full migration

Emails, contacts, and calendars moved from your old provider. No data lost. No downtime

Go live

Onboarding session for your team, handover to your dedicated account manager

Why businesses choose us

Trusted by Sri Lankan businesses for over 14 years

From sole traders to corporates to NGOs. Local expertise, international platform reliability.

0 +

Years in business

0 %

Uptime SLA

0 hrs

Max support response

Rs 0

Migration cost

FAQ

Common questions

Do I need to transfer my domain to use Balanita Mail?

No. You only need to update the MX records in your existing domain's DNS panel. Your domain stays where it is. Your website is not affected.

Will my emails work on my phone?

Yes. Balanita Mail works on iPhone (iOS 11 and above) and Android (4.1 and above) through native mail apps, and syncs calendars and contacts via CalDAV and CardDAV.

Can all users in my company be on different mailbox sizes?

Yes, within the same package. For example, on the Business plan some users can have 8GB and others 25GB. However, all users must be on the same plan tier.

Is there a setup fee?

No setup fee on Business and Enterprise plans. Migration, DNS configuration, account provisioning, and onboarding are all included at no additional charge.

Can I migrate from Gmail, Outlook, or cPanel email?

Yes. We migrate from all popular providers including Gmail, Outlook.com, Yahoo, cPanel hosting email, and any IMAP or POP3 provider. Our team handles the entire process.

Can I connect my existing Gmail or Outlook account?

Yes. Balanita Mail supports connecting external IMAP accounts including Gmail, Yahoo, and Outlook.com so all your email appears in one interface.

What happens if I need to add or remove users?

Users can be added or removed with 14 days notice. Since billing is monthly, changes are reflected in the next invoice. No penalties for reducing users.

How is Balanita different from Google Workspace?

Google Workspace is a self-service platform that bundles tools you may not need. Balanita is a managed email service billed in LKR with a local team that handles all technical work for you. No platform specialist required.

Ready to move your business email to a platform that works?

Book a free 20-minute call. We will assess your current setup and recommend the right plan.

Book a free consultation!