Disaster Recovery and Business Continuity Plan

1. Introduction

Balanita Private Limited (“Balanita,” “we,” “us,” or “our”) recognizes the importance of maintaining business continuity and ensuring the availability of critical IT systems and operations in the event of a disaster or disruption. This Disaster Recovery and Business Continuity Plan outlines procedures and strategies for restoring IT systems and operations to minimize downtime, data loss, and disruptions to business activities.

2. Objectives

2.1. Business Continuity: Ensure the uninterrupted operation of critical business functions and services, minimizing the impact of disruptions on customers, employees, and stakeholders.

2.2. Data Protection: Implement robust data backup and recovery procedures to safeguard sensitive information and maintain data integrity in the event of a disaster or system failure.

2.3. IT Resilience: Enhance the resilience of IT systems and infrastructure to withstand and recover from various types of disasters, including natural disasters, cyber-attacks, hardware failures, and human errors.

3. Disaster Recovery Team

3.1. Formation: Balanita will establish a Disaster Recovery Team (DRT) comprised of individuals from IT, operations, facilities, and other relevant departments.

3.2. Roles and Responsibilities: Each member of the DRT will have specific roles and responsibilities outlined in this plan, including incident response, recovery coordination, communication, and testing.

4. Risk Assessment and Business Impact Analysis

4.1. Risk Assessment: Balanita will conduct a comprehensive risk assessment to identify potential threats and vulnerabilities that could impact IT systems and operations, including natural disasters, cyber threats, and human errors.

4.2. Business Impact Analysis: A business impact analysis will be performed to evaluate the potential consequences of disruptions to critical business functions and prioritize recovery efforts based on their impact on business operations.

5. Data Backup and Recovery

5.1. Backup Procedures: Balanita will implement regular data backup procedures to create copies of critical data and systems, ensuring redundancy and availability in the event of data loss or corruption.

5.2. Offsite Storage: Backup data will be stored in secure offsite locations to protect against physical damage or loss caused by disasters affecting the primary data center.

5.3. Recovery Procedures: Procedures will be established for recovering data and systems from backup copies in the event of a disaster or system failure. This includes restoring data integrity, testing backups, and validating recovery procedures.

6. Alternative Work Arrangements

6.1. Remote Work: In the event of a disaster or disruption that affects the physical workplace, Balanita will implement alternative work arrangements, such as remote work or telecommuting, to ensure the continuity of business operations.

6.2. Temporary Facilities: Plans will be developed for setting up temporary work facilities, including alternate office locations or mobile workstations, to accommodate displaced employees and maintain productivity during recovery efforts.

7. Communication and Notification

7.1. Internal Communication: Procedures will be established for internal communication and coordination among members of the DRT, senior management, and employees during a disaster or disruption.

7.2. External Communication: Balanita will maintain communication channels with customers, vendors, partners, and regulatory authorities to provide updates on the status of recovery efforts and minimize the impact of disruptions on stakeholders.

8. Testing and Maintenance

8.1. Testing Procedures: Regular testing and simulation exercises will be conducted to evaluate the effectiveness of the disaster recovery and business continuity plan, identify areas for improvement, and familiarize employees with their roles and responsibilities during an actual event.

8.2. Plan Maintenance: The plan will be reviewed and updated periodically to reflect changes in business operations, IT systems, regulatory requirements, and lessons learned from previous incidents or exercises.

9. Training and Awareness

9.1. Training Programs: Balanita will provide training and awareness programs to employees to educate them about disaster recovery procedures, business continuity strategies, and their roles and responsibilities in ensuring the resilience of IT systems and operations.

10. Contact Information

For questions or concerns regarding this Disaster Recovery and Business Continuity Plan, please contact [insert contact email or department].

11. Effective Date

This Disaster Recovery and Business Continuity Plan is effective as of [insert effective date] and will be periodically reviewed and updated to ensure its effectiveness and alignment with Balanita’s business objectives and IT infrastructure.

Conclusion

By implementing this Disaster Recovery and Business Continuity Plan, Balanita aims to mitigate the impact of disasters and disruptions on business operations, safeguard critical data and systems, and maintain the trust and confidence of customers, employees, and stakeholders.

 

Update: 23-January-2024